Crystal Inn Hotel & Suites - Salt Lake City | City stay in Salt Lake City | Book Now

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Crystal Inn Hotel & Suites - Salt Lake City Swimming Pool photo

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Key details

About the Hotel

230 West 500 South, Salt Lake City, Utah, United States, 84101

Near the city center

Great

8.4

9.2

/10

4.2

4.3

Loved by Crystal Inn Hotel & Suites - Salt Lake City guests

Attentive staff
Clean rooms
Comfortable bed
Breakfast choices
Nice upgrade
Convenient location

"This hotel was very efficient with ground floor rooms with laminated floors for travelers with pets."

Abigail B from United States

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"The room we stayed in was spacious, very comfortable, and thoroughly cleaned and sanitized before our arrival."

AnonomousinUtah from United States

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"Great hot breakfast, only 2.5 blocks from the light rail."

kathryn

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Rooms & Amenities

Crystal Inn Hotel & Suites offers spacious rooms with single king beds or two queen beds. Each room includes a 32-inch flat-screen TV with DirecTV and HBO, a mini-fridge, microwave, coffee maker, and ironing facilities. ADA-compliant rooms and suites with jetted tubs are available. Free Wi-Fi and air conditioning are standard.

Dining & Breakfast

Guests start the day with a free hot breakfast buffet featuring eggs, sausage, and other hot items. The hotel also provides 24-hour coffee in the lobby and an on-site convenience store. Nearby dining options include McDonald's and Denny's, both within walking distance.

Leisure & Recreation

The hotel features an indoor pool, hot tub, dry sauna, and a fitness room with cardio equipment. Ski resorts like Deer Valley, Snowbird, and Park City are within a 15-mile radius. Guests can store ski gear and luggage for free.

Location & Transport

Located in Downtown Salt Lake City, the hotel is a 15-minute drive from Historic Temple Square and Salt Lake City International Airport. Nearby attractions include The Gateway Mall, Utah Museum of Contemporary Art, and the Salt Lake Temple. A free 24-hour airport shuttle is available.

Guest Services

Services include daily housekeeping, coin-operated laundry, and a business center with computers. Pets (dogs only) are allowed for a $100 fee per stay. Special packages, like the Romantic Evening for Two, include dinner at Christopher's Steak & Seafood and a gift basket.

Must-do experiences

Visit the Natural History Museum of Utah for stunning exhibits.
Try a pastrami burger at Crown Burgers for a local favorite.
Stroll through the Tracy Aviary for an up-close bird experience.
Explore the hidden gem of Red Butte Garden in springtime bloom.
Attend a concert at the iconic Tabernacle on Temple Square.

Location: Great

8.8/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeComfy SLC stay

“Situated with easy access to the city and interstate, this hotel is a great home away from home.”

AnonomousinUtah from United States

Explorers, Not TouristsDowntown convenience

“Farmers Market on Sundays in Pioneer Square, within walking distance.”

Bobsk from United States

Strange & UniqueNice surprise!

“When checking in your receive a packet which includes a bottle of water, granola bar and a snickers candy bar.”

ARENE from United States

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Studio 1 King Bed Non Smoking

2 persons

360 sq. feet

1 King-size bed

Shower

Heating

room details

King Bar Non Smoking

2 persons

360 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Double Queen Non Smoking

2 persons

360 sq. feet

2 King Size Beds

Shower

Heating

room details

Standard King Room

2 persons

360 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Tennis court
Golf course
Billiard tables

Services

Free airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services

Dining

Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Crystal Inn Hotel & Suites - Salt Lake City Location

230 West 500 South, Salt Lake City, Utah, United States, 84101

Map view

230 West 500 South, Salt Lake City, Utah, United States, 84101

City landmarks

Landmark

Temple Square

1.2 mi

Church

Salt Lake Temple

1.1 mi

Museum

Church History Museum

1.0 mi

Church

The Tabernacle

1.3 mi

Museum

The Leonardo Museum

3700 ft

Landmark

The Church of Jesus Christ of Latter-Day Saints Conference Center

1.2 mi

Library

Family History Library

1.0 mi

Park

Liberty Park

1.6 mi

Landmark

Joseph Smith Memorial Building

1.1 mi

Museum

Discovery Gateway Children's Museum

4700 ft

Event hall

Salt Palace Convention Center

4200 ft

Public Building

Utah State Capitol Building

1.4 mi

Landmark

Utah State Capitol

1.3 mi

Landmark

Clark Planetarium

4300 ft

Park

Pioneer Park

2600 ft

Stadium

Vivint Smart Home Arena

4700 ft

Library

Salt Lake City Public Library

4700 ft

Shopping Area

The Gateway

1.0 mi

Landmark

Brigham Young Complex

4800 ft

Museum

Utah Museum of Contemporary Art

3600 ft

Landmark

Salt Lake City Council Hall

1.3 mi

Mall

City Creek Center

5100 ft

Monument

Brigham Young Monument

4300 ft

Landmark

Beehive House

1.2 mi

Museum

Pioneer Memorial Museum

1.3 mi

Landmark

Gilgal Sculpture Garden

1.5 mi

Landmark

Classic Cars International Antique Auto Museum of Utah

2100 ft

Landmark

LDS Conference Center

1.2 mi

Landmark

Land Cruiser Heritage Museum

2700 ft

Church

Cathedral of the Madeleine

1.6 mi

Nearby

Museum

The Leonardo Museum

3700 ft

Museum

Utah Museum of Contemporary Art

3700 ft

470 West 600 South

Land Cruiser Heritage Museum

2000 ft

355 W 700 S

Classic Cars International Antique Auto Museum of Utah

2100 ft

Park

Pioneer Park

2600 ft

Public Building

Salt Lake City and County Building

2900 ft

Park

The Gallivan Center

4300 ft

Market

Downtown Farmer's Market

2000 ft

163 E Broadway

UTah Artist Hands

3700 ft

20 S West Temple

Salt Lake Art Center

3700 ft

Gallery

Art at the Main Gallery

3900 ft

Restaurants

McDonald's

200 ft

210 W 500 S

Alberto's Mexican Food

500 ft

511 S 300 W

Subway

1700 ft

311 West 600 South

Red's Diner

1700 ft

161 W 600 S Red Lion Hotel

RawBean Coffee House and Drive-Thru

2100 ft

611 S West Temple

Capo Gelateria

2100 ft

262 S 200 W

Roula's Cafe

2200 ft

351 S West Temple Suite 1. 402

Laan Na Thai Restaurant

1500 ft

336 West 300 South

Sicilia Pizza Kitchen

3000 ft

35 W Broadway

Explore Salt Lake City

The Leonardo Museum

14 minutes walking

Innovative exhibits blend science with art and technology. Ideal for families and those curious about modern creativity.

Pioneer Park

10 minutes walking

A vibrant space featuring local markets and art. Enjoy seasonal events with easy access to nature right in the city.

Utah Museum of Contemporary Art

15 minutes walking

Showcases diverse modern artworks. Frequent exhibitions engage art enthusiasts and casual visitors alike.

The Tabernacle

25 minutes walking

Famous for its stunning architecture and acoustics. Regular performances attract music lovers of all ages.

Biking at Liberty Park

30 minutes walking

Scenic trails perfect for biking or walking. Enjoy the serene environment and the park's beautiful lake.

Oh My Heck! Trampoline Park

7-minute drive

A thrilling indoor trampoline park for all ages. Great for energetic fun, with jumping sessions and obstacle courses.

Yoga at The Yoga House

10 minutes walking

Relaxing yoga classes in a peaceful setting. Ideal for a post-adventure unwind and caters to all skill levels.

Red's Diner

7 minutes walking

A casual spot offering classic American comfort food. Notable for its hearty breakfasts and retro ambiance.

Alberto's Mexican Food

2 minutes walking

Delicious Mexican cuisine served in a relaxed environment. Known for fresh tacos and made-to-order meals.

RawBean Coffee House

8 minutes walking

Cozy coffee shop featuring handcrafted brews and light bites. Perfect for a casual meeting or a quick lunch.

Vivint Smart Home Arena

18 minutes walking

Home to exciting sports events and concerts. Vibrant atmosphere with year-round entertainment options.

The City Library

17 minutes walking

A stunning architectural gem hosting events and film screenings. Family-friendly and offers a quiet reading space.

The Complex

10 minutes by car

A lively venue hosting concerts and shows ranging from local artists to big-name acts. Great for a night out.

Getting around

City Centre

Salt Lake City9 min · 2300 ft

Airports

Salt Lake City International (SLC)16 min · 6.3 mi

Ogden-Hinckley (OGD)84 min · 34.6 mi

Train

600 West @ 250 S15 min · 4000 ft

Train2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

All visitors are offered a continental breakfast for a fee.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

148

Former name

Crystal Inn Downtown

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Crystal Inn Hotel & Suites - Salt Lake City is often praised for its convenient location, offering easy access to attractions and the freeway for reaching the ski slopes, with guests appreciating the free airport transportation. Many find the rooms spacious, even with two queen beds, and appreciate the inclusion of a microwave and refrigerator. The breakfast buffet is another highlight, featuring a good variety of options, although some guests have noted that the breakfast area can get crowded. The hotel jacuzzi is also a plus, especially after a day of skiing.

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Review score

Based on 2499 verified reviews

8.9/10

Great

91%

Recommend

Staff

9.0/10

Location

8.8/10

Paid Wi-Fi

6.2/10

Breakfast

7.9/10

Pros

Big room

Comfortable bed

Helpful staff

Free breakfast

Excellent location

Cons

Slow shower drain

Unsafe neighborhood

Victoria from United Kingdom

Single

Standard King Non Smoking

3 nights in October 2025

Reviewed:January 14, 2026

6/10

an ok stay

free shuttlefriendly stafffree breakfastgood optionssafety deposit boxmissing amenityno restaurantsmissing service

the staff was friendly. the free shuttle from the airport saved me money, it was a good service. breakfast was also free, and had good options.

i noticed there wasn't a safety deposit box in my room. also, there are no restaurants in the building. the bathroom sink was located in the main room. i also found a dirty sock.

0 Helpful

William from United Kingdom

Couple

standard king non smoking

3 nights in November 2025

Reviewed:January 04, 2026

6/10

acceptable stay with some issues

strong water pressurethin wallsweird sausages

the staff was good, i guess. the water pressure in the shower, though, was surprisingly strong.

The walls felt thin, i could hear everything happening around me. people were loud at all hours. breakfast was just okay. Nothing special to write home about... the sausages tasted kind of weird.

0 Helpful

Michael from United Kingdom

Single

standard king non smoking

3 nights in August 2025

Reviewed:October 29, 2025

8.6/10

convenient stay

efficient staffbreakfast optionshighway noise

i found the staff very efficient and friendly. the breakfast buffet had good options. i especially appreciated that parking was easy to access and free (this saved quite a bit of hassle).

the room i initially checked into faced the highway, and the noise was quite noticeable. the old windows did little to block the sound, disruptive.

Service

9/10

the staff was friendly and helpful . they promptly addressed my inquiries and provided useful information. the check-in and check-out processes were efficient and courteous.

Dining

8/10

the breakfast offered a variety of options, including hot and cold items. i noticed fresh fruit was available. the dining area was clean, though it could get crowded during peak hours.

Rooms

8/10

the room was spacious and clean. it had comfortable beds and ample storage space. the bathroom was well kept, though i found no safety deposit box.

Location

9/10

the location provided convenient access to nearby attractions. the hotel is close to several restaurants and shops. the availability of free parking was a major advantage.

Facilities

9/10

the hotel offers complimentary coffee throughout the day (which is a nice touch). there is a pool available to use. i found the free airport shuttle quite convenient.

0 Helpful

charles from united kingdom

Business traveller

standard king non smoking

3 nights in August 2025

Reviewed:September 19, 2025

7/10

yummy breakfastconvenient locationroad proximitynoisy air conditioning

i found the breakfast quite yummy. it included a great variety of foods , but i especially loved the omelets. the location was very convenient , as it offered quick and easy access to different attractions.

my room was close to the road , and it was very noisy. also , the air conditioning made a lot of noise.

0 Helpful

Questions of the users

About Crystal Inn Hotel & Suites - Salt Lake City

How far is Crystal Inn Hotel & Suites from the Salt Palace, and is there public transport available to get there?

01 May 2024

The Salt Palace is approximately 0.28 kilometers away, about 3.5 blocks. A free train service called Trax can be used, though a short two-block walk is required to reach the station.

What is the frequency of the airport shuttle service at this hotel?

12 June 2024

The airport shuttle operates on demand, available whenever a guest requests it.

Is the lobby staffed 24/7 for guests arriving late?

21 July 2024

Yes, the lobby is staffed at all hours, and a convenience store is open 24/7 for late arrivals.

Can guests take advantage of the free airport shuttle? If so, how can they schedule it?

15 August 2024

A complimentary airport shuttle is available, running every hour. Guests can sign up at the front desk or call to schedule a pickup after landing.

Is there a minimum age requirement for check-in at this hotel?

29 September 2024

The minimum check-in age is 18 years.

Is there a safe area available for bike storage during my stay?

03 October 2024

Yes, there is a dedicated storage room for bicycles.

Are laundry services available, and is there a cost associated with them?

10 November 2024

A laundry room is available for guests, featuring coin-operated machines at $1.50 each. Detergent and dryer sheets can also be purchased at the convenience store.

What time does the sauna open and close for guests to use?

15 December 2024

The sauna operates from 6 AM to 12 PM.

Is complimentary Wi-Fi accessible for guests during their stay?

20 January 2025

Yes, guests can enjoy free Wi-Fi, which is password protected.

Is there a special offer available for guests looking to ski and stay in Utah?

25 February 2025

Yes, there is a seasonal 'Stay & Ski' offer where guests who stay for three nights can enjoy the fourth night free, along with ski and luggage storage.